Season 1

Manage Messages? What's that all about? In this episode I talk about giving subscribers a very visible opportunity to opt out of certain kinds of messages in your chatbot. Why is this important? Allowing people a choice of wh...

A question that is on my mind all the time: How do you get more subscribers into your bot? There is one way out there that is the easiest way possible, and it uses a technology that's been around a …

It's a simple question, but I'm totally serious. It needs to be answered before you invest time and money into building a chatbot. What are you looking to get out of bots? More importantly, what are you willing to give …

Ever delivered a 7 day challenge inside a bot, and wondered why more people didn't make it all the way through? I've written enough of these that I know why, and I'll tell you all about it on today's episode.

Now that you've spent some time building your bot, you want to know when to launch. The answer is different for everyone, but in today's episode we cover three important questions: How do you know when you're ready to launch …

First time writing a Messenger bot sequence? I've got your back. Listen in and find out how to take content that you've already produced and make it into a pleasant experience on Facebook Messenger. Here's the Facebook page I...

So many people dipping their toes into bots lately - it's exciting, but can also be daunting. Whether you're a geek with a pocket protector or tech averse, if you want to get started with bots this episode is for …

There's a brand new ManyChat feature in town - and it sounds fantastic! Ever find the Ads Manager a little intimidating, and wish there was a better alternative? Now we've got one right inside manyChat - if it works!

So many tools to promote your Messenger bot, and so little time. On this show we're going to cover two tools that can help you grow your subscribers, and I'll give you examples of how they are used.

Today we're going to cover the most important step in how to get more bot subscribers. No matter how you promote your bot, you have to have one thing in place first: a clear benefit for subscribing. We'll talk about …

Looks like Facebook is not changing their policy after all! This says to me that Messenger is taking more time to understand how people are really using subscription messaging, and that is all to the good. Couple things, thou...

Greetings Grasshoppers! I'm back in the saddle again after a much needed vacation. Today we talk about large multi track events, and how you can use a Messenger bot to enhance the attendee experience. Come on along!

Yeah, tech issues. It happens with everything - even Messenger bots. Today I talk about the issue and the workaround - enjoy!

We've got 60 (ish) short days until the end of 2018. Here's why you want to take advantage of the time to get your bot built! Coaches, Teachers, Educators Of All Kinds - The New Year Is A New Beginning, …

Staring at an empty screen, wondering what to write - I know that all too well. And when you're writing for Messenger, it's different than all the other types of marketing you've done. The return is excellent if you get …

Last week, I got a chance to reflect and ask myself some great questions about my marketing message, and today I get to pass them on to you. :) Listen in, find out some of my answers, and write up …

ManyChat recently released some brand new features we can now put into chatbots. First on my list to discuss is the Randomizer, which you can use to add an element of surprise and delight for your subscribers. Listen in and …

It's getting late in the year, and many people are creating courses right now. Why? Because lots of entrepreneurs buy courses at the beginning of the year, in the hopes of improving their business. I'm totally creating a co...

If you are a public speaker or ever want to become one, you need a chatbot. Listen as I tell you about my own experience in using a Messenger bot to engage my audience both during and after my talk, …

Today's episode is all about giving your chatbot that extra special something that makes it stand out from the rest. Let's face it, right now bots are super new and cool - but what happens when the novelty wears off? …

So your business sells a product to other businesses - how can a chatbot help you do that? On today's show we'll cover some of the many ways that a Virtual Communications Ninja can help you get in front of …

What if I told you that a series of automated messages is the least important part of a bot? Because it's true... The point where the magic really happens is when you (yes, real live you) join the conversation. When …

Chatbot builders are cropping up all over the place, so how do you decide which one to hire? What are the right questions to ask, so you can get an utterly fabulous, conversation (and sales) inducing bot? I'll teach you …

I've listened to a lot of reasons why people hold back from getting started with Messenger bots, and the biggest one by far is fear. Will people think I don't want to talk to them? Will I come off sounding …

How does a Messenger bot apply to your business? Can you even use a bot? Today I'll talk about the many ways my clients are using bots, and give you ideas about how you can use them to affect your …

When I started with Messenger bots a year ago, I did everything I was supposed to do. It was a great experience right off the bat. People were signing up, my phone was ringing, and my business changed seemingly overnight. …

We talk a lot about delivering the right message in your chatbot, but what about delivering that message at the right time? It's all about anticipating and answering questions as they occur. We're fortunate, because ManyCha...

There's so much to know. There's so many possibilities of what you could do with Messenger marketing. How do you prioritize these ideas? When do you choose a course of action? What's the most important thing to do first? On …

So you've decided you want to use an avatar to add personality to your bot... great choice!! But... where to find that avatar? How much is it going to cost? And.. do you HAVE to use stock photos that look …

Let's have a little fun today, shall we? On todays' show, I'll show you what zombies have in common with digital marketing, and I'll also give you the lowdown on how to avoid those shambling monstrosities. (Also, a few tips …

The #1 thing most people will tell you about bots? That the open rate (90%) and click through rate (40%) are amazing. I won't lie: those numbers drew me in too! But... there's so much more to measuring your bot …

How much of your existing content can be repurposed in your Messenger bot? How much does it need to be changed to fit Messenger? Is it better to just start from scratch? Join me today and I'll share with you …

Many of us have created onboarding sequences for our subscribers. They're dead useful, they can be used to educate and delight your subscribers... in short, they're awesome. Today we're going to talk about a sequence of a di...

No one wants to talk to a robot. No one wakes up in the morning and thinks, "Today I'm going to call the cable company and shout at their "interactive voice response" system. Robots and autoresponses make us feel frustrated …

Page likes, website hits, and video views, oh my! If you're sick of measuring yourself by the usual numbers, then you might want to give Messenger bots a try. Today I'll tell you three reasons why chatbots are different. Be …

First impressions determine everything, and that's especially true for bots. Today I'll teach you six ways to make a fantastic first impression with your Messenger bot. You'll learn what to put in, what to leave out, and how ...

Ahhh, the sweet dulcet tones of your own voice. Did you know that you can include audio clips in your bot? There are a lot of different ideas you can use to incorporate audio, which is a fast growing medium. …

So many features, so little time. How do you know what to include? What do you need to have built before you launch your chatbot? What do you need to avoid? In this episode, we talk about what you really …

Messenger Bots have been around for over a year. We've got bots of all kinds out there, including bots of questionable quality. What makes a bad chatbot? how can we avoid them? What are the consequences of writing a bad …

There is a way to make your message stand head and shoulders above the crowd. You only need to develop one skill to create a truly remarkable chatbot experience. In today's show, I tell you what that skill is, and …

You've worked so hard to get here. Getting onstage in front of a room of people who eagerly await your every word - it's an entrepreneur's dream. What if... your impact could be bigger? What if you could have a …

Why would you put the option to talk to a human in your bot? You have no idea who is landing on the bot. How comfy are they with technology? How much do they already know about you, your products, …

What do you need to do to get your chatbot compliant with GDPR? In this episode, we talk about how to: *Get consent from your current subscribers *Add a Privacy Policy to your bot *Check for information capture else...

Keeping people engaged. providing valuable content the people have actually expressed an interest in, and doing it all without being overwhelming is the real trick, isn't it? Let's talk about it on today's show, and I'll shar...

I'm asked this question quite often. Most of the time, I'll tailor the answer to who I'm talking to. If you livestream or podcast, I'll usually say a reminder bot for your shows is a great place to start. If …

How many images should you put in your chatbot? What kind? How can you make it happen without breaking the budget? The answers are all right here! Great free resources for making images: Canva https://www.canva.com/ Gi...

Facebook's Developer Conference is going on right now - listen in today to hear about everything new coming to us in Messenger in the next year. Augmented reality, auto translation and natural language processing, oh my! Her...

This episode contains the secret sauce that will make your bot successful. The best part? These are all very simple mindsets that will point you in the right direction, so that you can avoid a lot of the mistakes that …

Bonus Episode: An interview with Annie Ruggles, who runs the Facebook Group Hustle Sisters. New to chatbots? This is the interview for you. I explain what they are and how they can help your business, and of course Annie and...

Let's talk numbers for a minute, shall we? You know what I mean - likes, shares, views, comments - on and on. These numbers can be exhilarating, depressing, and downright maddening. And what do they really mean? More often ...